While field-dog trainers are lamenting the downfall of the company, changes to customer service and product reliability top the lists of concerns. Only time will tell how the company will transform. In the immediate and foreseeable future, however, the acquisition by Garmin gives the small company the backing of a global player. That means immediate access to better engineering, capital, marketing, production and increased product ideas and offerings. It should also be noted that Garmin has a huge presence in Kansas, including customer service.