A flagship Bass Pro store pulls in shooters from every background and level. Loder’s job is multi-faceted, but largely what’s key is his ability to relate to his customers on a personal level, a skill he found he had when he started at age 20 at a gun store in Houston, Tex. He also deals with a multitude of guns, ranging from the most recently released H&K polymer pistols to 19th century rifles. On the day we spoke, he had an 1873 rifle on the bench with a trigger that wouldn’t work. Unlike with a Glock, there are no exploded diagrams of the trigger assembly, and with 140 years of gunk in the action, remedying the problem was a challenge. “When we looked on the internet, we read about other guys who had the same gun and the same problem, but they had been too aggressive and broken a part during disassembly,” he says. “With modern guns, you can just replace a part, but with something like this, a broken part is a real headache.” Loder—putting himself in the mindset of a 19th-century gunsmith who didn’t have spare parts or diagrams—cautiously took off the sideplates, cleaning as he went, and finally managed to make the gun functional.